Privacy Policy

Privacy Policy for OST Solutions

Last Updated: 2025-01-01

This Privacy Policy describes how OST Solutions (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, ostsolutions.com (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of information from you:   

  • Information You Provide Directly: This includes information you provide when you fill out forms on our Site, such as your name, email address, phone number, company name, job title, and any other information you choose to provide. This may occur when you:
    • Request a demo or information about our services.
    • Subscribe to our newsletter or marketing communications.
    • Contact us through our contact forms or email.
    • Register for an account (if applicable).
    • Respond to surveys or promotions.
  • Information Collected Automatically: When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
    • IP Address: Your computer’s internet protocol address.
    • Browser Type and Version: The type and version of your web browser.
    • Operating System: The operating system of your device.
    • Referring Website: The website that referred you to our Site.
    • Pages You Visit: The specific pages you access on our Site.
    • Date and Time of Access: The time and date you accessed our Site.
    • Device Information: Information about your device, such as device model and screen resolution.
    • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.
     

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To Provide and Improve Our Services: To deliver the services you request, personalize your experience, and improve the functionality and content of our Site.   
     
  • To Communicate with You: To respond to your inquiries, provide customer support, and send you important notices and updates.
  • For Marketing and Promotional Purposes: To send you newsletters, marketing emails, and information about our products and services that may be of interest to you. You can opt-out of receiving these communications at any time.   
     
  • To Analyze Website Usage: To understand how users interact with our Site, track trends, and measure the effectiveness of our marketing campaigns.
  • To Ensure Security and Prevent Fraud: To protect our Site and users from unauthorized access, misuse, or fraudulent activity.
  • For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes.

 

3. How We Share Your Information

We may share your personal information with the following categories of recipients:   

 
  • Service Providers: We may share your information with third-party service providers who assist us with website hosting, data analysis, email marketing, customer support, and other services. These providers are contractually obligated to protect your information.   
     
     
  • Business Partners: We may share information with trusted business partners to offer you relevant products, services, or promotions.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.   
     
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to this Privacy Policy.  
     

 

4. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.   
     
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.   
     
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.   
     
  • Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.   
     
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.   
     
  • Withdrawal of Consent: If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.  
     

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request in accordance with applicable law.   

 
 

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures you have in place, such as encryption, firewalls, secure servers, etc.]. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.   

 

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.   

 

7. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under this age. If you believe that we have inadvertently collected personal information from a child under the specified age, please contact us immediately, and we will take steps to delete the information.   

 

8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any websites you visit.   

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.   

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:   

 

OST Solutions
245 Yorkland Blvd, Suite 200

North York, ON
M2J 4W9

contact@ostsolutions.ca

+1 416-491-6777

By using our Site, you consent to the terms of this Privacy Policy.